Privacy Policy – Old Silkroad

1. Information Collection

We collect personal information from you when you:

• Register an account on our website or game.
• Subscribe to newsletters or updates.
• Fill out forms, such as support requests or surveys.
• Participate in the game’s forum or in-game chat by posting, reading, or evaluating content.

The types of information we may collect include, but are not limited to:

• Your WhatsApp number (required for security verification and account recovery).
• Username, email address, and password.
• Game-related data, such as in-game progress, character details, and purchase history.
• Any additional information you provide when contacting support.

2. Use of Information

The information we collect from you may be used for the following purposes:

• Security & Account Verification – Your WhatsApp number is used to verify your identity, reset passwords, and recover accounts.
• Personalized Experience – To tailor the game and services to match your preferences.
• Customer Support – To assist with account issues and disputes.
• Service Improvements – To enhance game performance, security, and overall user experience.
• Transaction Processing – If applicable, to process in-game purchases or other transactions securely.

3. WhatsApp Number Usage

As part of our commitment to account security, we require a valid WhatsApp number for the following purposes:

• Account Recovery – If you lose access to your account, your registered WhatsApp number will be used for verification.
• Password & PIN Changes – To ensure only the rightful owner can modify sensitive account details.
• Security Alerts – Important notifications related to account safety may be sent to your WhatsApp.

We do not use your WhatsApp number for promotional messages, nor do we share it with third parties. Keeping your WhatsApp number updated is your responsibility, and failure to do so may result in loss of access to your account.

4. Information Protection

We implement a variety of security measures to protect your personal data from unauthorized access, misuse, or disclosure. These measures include:

• Encryption of sensitive data.
• Firewalls & Secure Servers to prevent unauthorized access.
• Access Restrictions to ensure only authorized personnel can handle your information.

Despite these efforts, no online service can guarantee absolute security. We encourage users to use strong passwords and enable additional security measures where possible.

5. Information Sharing

We do not sell, trade, or transfer your personally identifiable information to external parties, except:

• When required by law enforcement or legal processes.
• With trusted third-party service providers who assist in operating the game (e.g., payment processors, security services), under strict confidentiality agreements.

6. Third-Party Links & Services

Occasionally, we may include links to third-party websites or services within our game or website. These sites have separate and independent privacy policies, and we hold no responsibility for their content, security, or practices.

7. Consent & Policy Changes

By using Old Silkroad, you consent to this Privacy Policy.
We reserve the right to update or modify this policy at any time. Any changes will be posted on this page, and continued use of our services after modifications signifies your acceptance of the updated policy.